Customer Care
Ordering
How to order?
From the home page, click on “New In” or any category of your choice. Next, to submit your order of items, click on "Order Form" and fill in the form. Do note that submitting the order will imply your intention of confirming the item. A payment invoice to be sent to your e-mail account by 24 hours.
In the payment invoice, the total amount to pay including postage and bank account details will be provided. Once payment is made, you will receive another e-mail within 1-2 working days regarding the verification of your payment and the expected mailing date of your parcel.
Delivery
All of our packages are delivered by SingPost.
Registered postage is highly advisable as Wallfleur is not liable for any form of lost parcels should our customers choose to opt for normal postage.
Normal Postage is Free.
Registered Postage is an additional SGD 3.50.
For Registered Articles, You will be given a tracking number to track your parcel if it doesn't reach on time. The postman will leave a collection slip at your door step for you to pick the parcel up at your nearest post office if you are not at home.
Payment Methods
Wallfleur accepts:
DBS / POSB / OCBC Internet bank transfer
DBS / POSB / OCBC ATM transfer
Product Information
Wallfleur makes every effort to display the colors of our products as accurately as possible. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will accurately reflect the color of the products. Length discrepancy of 0.5 - 1" in our given measurements will not be considered a defect.
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Wallfleur reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice.
For all other enquires: [email protected]
Ordering
How to order?
From the home page, click on “New In” or any category of your choice. Next, to submit your order of items, click on "Order Form" and fill in the form. Do note that submitting the order will imply your intention of confirming the item. A payment invoice to be sent to your e-mail account by 24 hours.
In the payment invoice, the total amount to pay including postage and bank account details will be provided. Once payment is made, you will receive another e-mail within 1-2 working days regarding the verification of your payment and the expected mailing date of your parcel.
Delivery
All of our packages are delivered by SingPost.
Registered postage is highly advisable as Wallfleur is not liable for any form of lost parcels should our customers choose to opt for normal postage.
Normal Postage is Free.
Registered Postage is an additional SGD 3.50.
For Registered Articles, You will be given a tracking number to track your parcel if it doesn't reach on time. The postman will leave a collection slip at your door step for you to pick the parcel up at your nearest post office if you are not at home.
Payment Methods
Wallfleur accepts:
DBS / POSB / OCBC Internet bank transfer
DBS / POSB / OCBC ATM transfer
Product Information
Wallfleur makes every effort to display the colors of our products as accurately as possible. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will accurately reflect the color of the products. Length discrepancy of 0.5 - 1" in our given measurements will not be considered a defect.
-----------------------------------------------------------------------------------------------------
Wallfleur reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice.
For all other enquires: [email protected]